Privacy Policy

Who We Are

zorimavexito operates as a finance consultancy for creative businesses across Australia. Our office is located at 30/8-9 Tilley Ln, Frenchs Forest NSW 2086. We work with designers, artists, content creators, and other creative professionals who need financial guidance that actually makes sense for their unique business models.

When you reach out or work with us, we collect information to provide better service. But we're not in the business of selling data or flooding your inbox. Your information stays with us and serves one purpose — helping you manage your finances more effectively.

Information We Collect

Different interactions mean different data needs. Here's what we typically gather and when:

Direct Contact Information

When you fill out a contact form, register for a webinar, or send us an email, we collect basic details like your name, email address, phone number, and business name. Sometimes you'll share more context about your business situation, which helps us prepare for conversations.

Financial Information

If we're working together on actual financial planning, we'll need access to relevant financial documents. This might include tax file numbers, ABN details, income statements, expense records, or banking information. We only request what's necessary for the specific service you're using.

Website Usage Data

Like most websites, ours collects technical information automatically. This includes your IP address, browser type, device information, pages you visit, and how long you stay. We use this to understand which content actually helps people and where our site might be confusing.

Communication Records

We keep records of our conversations — emails, phone call notes, meeting summaries. This helps us remember your situation and provide consistent advice over time, especially if you work with different team members.

How We Use Your Information

Everything we collect has a practical purpose. We're not gathering data just to have it.

• Service Delivery: The main reason we need your information is to actually do the work. Financial planning, tax preparation, bookkeeping advice — these all require knowing your financial situation in detail.
• Communication: We use your contact details to respond to questions, send appointment reminders, share relevant resources, and follow up on ongoing work. If you've asked about something specific, we might send related information we think you'd find useful.
• Legal Requirements: Sometimes we're required by law to collect and retain certain information. Financial services have regulatory obligations around record-keeping and reporting.
• Service Improvement: We analyze how people use our website and which services get the most questions. This helps us create better resources and improve unclear areas.
• Educational Content: If you've signed up for webinars or newsletters, we use your email to send those materials. You can unsubscribe whenever you want.

Data Sharing and Disclosure

There are a few situations where we share information, but they're limited and specific:

Service Providers

We use certain tools to run our business — email platforms, cloud storage, scheduling software, accounting systems. These providers have access to relevant data but are contractually required to protect it and use it only for the specific services we've engaged them for.

Professional Advisers

Sometimes we consult with lawyers, auditors, or other professionals about complex situations. When we do, they're bound by their own professional confidentiality obligations. We only share what's necessary for their specific input.

Legal Obligations

If required by law, court order, or regulatory authority, we'll disclose information. This includes situations involving suspected fraud, money laundering, or other serious legal matters. We're required to comply with Australian taxation and financial services regulations.

Business Transfers

In the unlikely event zorimavexito is sold or merges with another business, client information would be part of that transfer. Any new owner would still be bound by the commitments in this policy.

Your Consent

If you ask us to share information with someone — your business partner, accountant, or financial institution — we'll do so. We'll confirm the request in writing first to make sure we understand what you want shared.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do and how to do it:

To exercise any of these rights, email us at info@zorimavexito.com or call +61413153770. We'll need to verify your identity before processing requests — usually just confirming a few details from your account.

How We Protect Your Information

Financial information is sensitive. We take security seriously, but we also believe in being honest about what security measures can and can't guarantee.

Technical Measures

• Encrypted connections (SSL/TLS) for all data transmission between your browser and our servers
• Secure cloud storage with encryption at rest for all documents and records
• Regular security updates and patches for all systems and software
• Firewall protection and intrusion detection systems
• Multi-factor authentication for team access to client information

Administrative Measures

• Limited access policies — team members only see information relevant to their work
• Confidentiality agreements for all staff and contractors
• Regular privacy training for the entire team
• Secure disposal procedures for documents we no longer need to retain
• Incident response plan if a breach occurs

Despite these measures, no system is completely secure. We do everything reasonable to protect your information, but we can't guarantee absolute security. If we detect a data breach that might affect you, we'll notify you and the relevant authorities as required by law.

Data Retention

We don't keep information forever, but we also can't delete everything immediately when you ask. Financial services have specific retention requirements.

After the retention period ends, we securely delete or anonymize information. Anonymized data (where you can't be identified) might be kept longer for statistical purposes.

Cookies and Tracking

Our website uses cookies — small text files stored on your device. Most are essential for the site to work properly, but some help us understand how people use our content.

Essential Cookies

These keep the website functional. They remember your session, maintain security, and ensure forms work correctly. You can't disable these without breaking the site's basic functionality.

Analytics Cookies

We use analytics to see which pages people visit, how long they stay, and where they click. This helps us understand what information is actually useful. These cookies don't identify you personally — we see aggregate patterns, not individual behavior.

Your Browser Controls

Most browsers let you control cookies through their settings. You can block all cookies, delete existing ones, or get notifications before cookies are set. Keep in mind that blocking certain cookies might affect how the website works.

Third-Party Links

Sometimes we link to other websites — resources we think are useful, tools we recommend, or educational content from industry bodies. Once you click those links, you're on their site and their privacy policies apply, not ours.

We try to link only to reputable sources, but we can't control their privacy practices. Before sharing information on any external site, check their privacy policy to understand how they'll handle your data.

International Data Transfers

Most of our data stays within Australia, but some of the tools we use have servers overseas. For example, our email platform might store data in the United States, or our cloud storage provider might use international data centers.

When data goes offshore, we make sure the recipient country has adequate privacy protections or we use contractual safeguards. We only work with providers who meet Australian privacy standards or equivalent international frameworks.

If you have concerns about international transfers for your specific situation, let us know. In some cases, we can arrange for your information to stay within Australia exclusively.

Children's Privacy

Our services are designed for business owners and professionals. We don't knowingly collect information from anyone under 18. If we discover we've accidentally collected information from a minor, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided us with information, contact us immediately at info@zorimavexito.com.

Changes to This Policy

Privacy practices evolve as technology changes and regulations update. When we make significant changes to this policy, we'll notify you by email (if we have your address) or through a prominent notice on our website.

Minor updates — like clarifying wording or fixing typos — might not trigger notifications, but we'll always update the "Last Updated" date at the top of this page. We recommend checking back occasionally, especially if it's been a while since you last reviewed it.

If changes affect how we use information we've already collected, we'll seek your consent before implementing those changes for existing data.

Complaints and Disputes

If you think we've mishandled your information or violated this policy, we want to know. Here's how the complaint process works:

• Contact Us First: Email info@zorimavexito.com or call +61413153770 with details of your concern. We'll acknowledge receipt within 3 business days.
• Investigation: We'll investigate the issue and respond within 30 days. If we need more time, we'll let you know why and when to expect a response.
• Resolution: If we find we made a mistake, we'll explain what happened, what we're doing to fix it, and how we'll prevent it from happening again.
• External Review: If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

You don't need to use our internal complaint process before going to the OAIC, but we'd appreciate the chance to address your concerns directly first.